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TravencioStart My Plan
+1 (512) 793-2658 [email protected]
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About Travencio

A route-focused travel service built in Austin, Texas to connect travelers with competitive fares, curated packages, and dependable support.

How Travencio Started

Travencio Routes LLC was founded in 2018 in Austin, Texas by a small group of travel professionals who had spent the previous decade working across airline pricing, tour operations, and corporate travel management. The idea behind Travencio was straightforward: build a service that takes the friction out of booking travel by doing the research, comparison, and coordination work that most travelers find time-consuming and confusing.

In the early months, the team focused exclusively on domestic flight fares departing from Austin-Bergstrom International Airport. They built relationships with carriers, learned the pricing rhythms of popular routes, and developed a system for monitoring fare changes in real time. By the end of 2019, Travencio had expanded into international fares and began offering its first tour bundles to destinations in Mexico and Costa Rica.

The years that followed brought challenges that tested the team, but also reinforced the value of personalized travel support. When schedules shifted, borders closed, or pricing changed overnight, Travencio's consultants were on the phone with carriers and ground operators, rebooking flights, adjusting itineraries, and keeping travelers informed every step of the way. That hands-on approach became the foundation of the company's reputation.

Today, Travencio operates from its office on Brazos Street in downtown Austin and serves travelers across Texas and beyond. The team has grown to include dedicated route consultants for domestic and international travel, a packages coordinator who assembles tour bundles and weekend routes, and a client support specialist who handles post-booking assistance. The mission remains the same: make travel booking simpler, more transparent, and more personal than what large online platforms typically offer.

People Behind Your Routes

Our consultants bring a combined thirty-five years of experience across airline pricing, tour operations, and client support.

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Rafael Lucero
Founder and Managing Director

Rafael spent twelve years in airline revenue management before launching Travencio. He oversees route sourcing strategy and carrier partnerships, and personally handles high-value international bookings for long-standing clients.

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Karen Whitmore
Domestic Route Consultant

Karen manages all domestic fare research and client consultations. With eight years of experience in corporate travel, she specializes in finding competitive pricing on high-demand routes and coordinating multi-leg itineraries.

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Andre Torres
Packages Coordinator

Andre assembles tour bundles and weekend route packages, working directly with ground operators, hotels, and activity providers. He has built packages covering destinations across Central America, Europe, and Southeast Asia.

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Sarah Nkomo
Client Support Specialist

Sarah handles post-booking assistance including itinerary changes, rebooking requests, and real-time travel support. She ensures that every traveler has a direct line of communication from booking through return.

Our Timeline

2018
Travencio Founded

Travencio Routes LLC was registered in Travis County, Texas. The founding team set up operations on Brazos Street in downtown Austin and began sourcing domestic flight fares from Austin-Bergstrom International Airport.

2019
International Fares Launched

Added international fare sourcing to the service catalog, covering routes to Mexico, Canada, and select European destinations. Completed over four hundred bookings in the first full year of operations.

2020
Client Support Expanded

Hired a dedicated client support specialist to manage rebooking, itinerary modifications, and traveler communications during a period of significant scheduling volatility across the airline industry.

2021
Tour Bundles Introduced

Launched the first set of curated tour bundles combining flights, accommodations, and guided excursions. Initial destinations included Costa Rica, Cancun, and Lisbon.

2023
Weekend Routes Added

Introduced three-to-four-day weekend route packages for travelers seeking short getaways from Austin. Covered regional destinations including San Antonio, New Orleans, Santa Fe, and Galveston.

2024
Fare Tracking Service Launched

Released a complimentary fare tracking service that monitors pricing on preferred routes and notifies travelers when fares drop to their target range. This service quickly became one of the most requested features among returning clients.

Our Values

Transparent Pricing

Every fare and package quote includes a complete cost breakdown. There are no hidden fees, surprise markups, or undisclosed charges. The price you approve is the price you pay.

Personal Attention

You work directly with a named consultant who understands your travel preferences and budget. We do not use automated chatbots or queue-based support for booking consultations.

Responsive Support

Whether you need a last-minute itinerary change or help navigating a flight delay, our team is available by phone and email during extended business hours and responds to urgent inquiries within thirty minutes.

Accuracy First

We verify every fare, itinerary detail, and inclusion before presenting options to clients. Our team double-checks carrier schedules, baggage policies, and accommodation ratings to reduce the risk of booking errors.

Austin Rooted

We operate from downtown Austin and specialize in routes departing from the Austin area. That local focus means deeper knowledge of the airport, regional pricing trends, and the travel preferences of Central Texas residents.

Want to Work With Us?

Whether you have a trip in mind or just want to explore options, our consultants are ready to help you find the right route at the right price.

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